Last Updated: February 16, 2026

Quality Bike Rentals of Austin ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (qualitybikesatx.com), make a booking, or use our services.

1. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, delivery address, and payment information (processed securely via Stripe; we do not store full card details).
• Booking Information: Rental dates, delivery/pickup preferences, and any special requests.
• Usage Data: IP address, browser type, pages visited, time/date of access, and other analytics data collected via cookies or similar technologies.

2. How We Collect Information

• Directly from you when you create a booking, contact us, or fill out forms.
• Automatically through website analytics tools (e.g., Google Analytics).
• Via third-party services like Stripe (payment processing) and Booqable (booking system).

3. How We Use Your Information We use your information to:

• Process and confirm bookings
• Deliver and pick up e-bikes
• Communicate with you about your reservation
• Improve our website and services
• Comply with legal obligations (e.g., Texas sales tax reporting)

4. Sharing Your Information We do not sell your personal information. We may share it with:

• Payment processors (Stripe) to handle transactions
• Booking platform (Booqable) to manage reservations
• Service providers (e.g., delivery partners) strictly for fulfilling bookings
• Law enforcement or regulators if required by law

5. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver targeted content. You can manage cookie preferences in your browser settings.

6. Data Security We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights You have the right to:

• Access, correct, or delete your personal information
• Opt out of certain data collection (e.g., marketing emails)
• Request restriction of processing Contact us at [email protected] to exercise these rights.

8. Children's Privacy Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us If you have questions about this Privacy Policy, contact: Quality Bike Rentals of Austin Email: [email protected] Phone: 512-270-0295