E-Bike Rentals In Austin
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Yes – renters must be at least 18 years old to book and operate any e-bike. This policy applies even if a parent or guardian is present for supervision. All renters are required to meet this age requirement and confirm they are physically capable of safely riding the e-bike during checkout.

We do not allow minors under 18 to rent or ride, regardless of accompaniment, due to safety, liability, and local regulations.

Yes! Delivery and pickup anywhere in central Austin is included in our rates. We’ll bring the bikes right to your hotel lobby, Airbnb doorstep, or residence at your chosen time. No need to come to a shop—just let us know where and when during booking.

We will only provide rentals and battery swap outs to customers currently within our service zone. Our Service zone is defined by the major Highways that surround Austin. They are as follows:

• West Boundary: Capital of Texas Highway aka Loop 360 or more commonly referred to as just simply "360" (three-sixty). If you end up past this highway, first of all kudos, this is not an easy ride and second of all Bless your heart because if you made it this far, it's likely your battery will most likely be on the verge of dying by this point. 
• South Boundary: US Highway 71 ( sometimes people confuse this highway with US 290, while that is technically correct 290 is more so a route and therfore 290 occupies 3 different Highways as it traverses through Austin. Therefore it is not a good idea to use the term "290" as the south boundary because it could also be confused for a Northwest boundary) Another side tip, if you want to sound like a local, don't ever call the Highway 71 290...it's always called either 71 or just "Ben White." 290 for us is the road that extends out East to Houston and it's not really in an area one would likely ride to anyway.
• North and East Boundary: US Highway 183 (this highway services the Southeast to Northwest Corridor and due to it's alignment in Austin, it serves as a formidable North & East Boundary).

• The Bike: Premium RadExpand 5 Plus e-bike with 750W motor, throttle + torque sensor pedal assist, 45+ mile range, 7-speed Shimano gearing, and 20x4 fat tires for streets and light trails. Step-thru frame fits riders 4'10"–6'4".
• Safety: Adjustable Helmet, strong disc brakes, integrated lights (brake-activated) and turn signals, reflective tires, bell, LED display.
• Security & Utility: Heavy-duty lock, phone mount, rear-mounted basket, ergonomic grips, cushioned saddle, front-end suspension.
• Delivery & Pickup: Fully charged bike delivered to your hotel, Airbnb, or home in central Austin at your chosen time. We pick it up at the end—no drop-off needed. Just lock it up where it was dropped off or let us know if you intend to leave it somewhere else. Bikes are due back by 6 PM.

The RadExpand 5 Plus e-bikes offers you both options.

• Throttle: Twist-grip throttle for instant power from a standstill, no pedaling required. Great for quick starts at lights, climbing hills without effort, or just cruising when you want a break from pedaling.
• Pedal Assist: 5 levels of assist that amplify your pedaling—choose how much help you want, from light boost to strong support. The motor kicks in smoothly as you pedal, making longer rides or headwinds feel easy.

You can use either mode independently or combine them. Most riders switch between the two depending on the situation: pedal assist for a natural feel on trails, throttle for relaxed sections or traffic.

The RadExpand 5 Plus e-bikes are equipped with a high-capacity battery that delivers a real-world range of 45+ miles on a full charge under typical Austin riding conditions.

Actual distance varies based on the following:

• Rider weight and cargo: Heavier loads reduce range slightly.
• Terrain and elevation: Austin is mostly flat, but frequent hills or off-pavement sections use more power.
• Assist level and throttle use: Lower pedal-assist settings or more pedaling stretch the battery farther; heavy throttle-only riding shortens it.
• Temperature and wind: Cooler weather or headwinds can trim a few miles.

Most customers comfortably complete a full day of mixed sightseeing—Lady Bird Lake loop plus detours to SoCo, Zilker, or East Austin—without completely draining the batter.

Bottom line: 45+ miles is conservative for average use. This is generally sufficient enough to allow for a full day of exploration around central Austin.

Our RadExpand 5 Plus e-bikes deliver a solid real-world range of 45+ miles per charge under typical Austin riding conditions—plenty for a full day of trails, neighborhoods, and stops.

Due to current manufacturer supply constraints, we are unable to provide replacement batteries at this time.

• For single-day rentals: Plan your ride to stay within the battery's range. The display shows remaining power clearly.
• For multi-day rentals: You'll receive a charger at delivery for easy overnight recharging at your hotel or Airbnb.

We recommend monitoring the battery level and adjusting assist/throttle use to conserve power (lower assist and more pedaling extend range significantly).

If you have concerns about range for your planned route, contact us before booking—we're happy to advise based on distance and terrain.

All rentals are prepaid in full at the time of booking via our secure Stripe checkout. We accept major credit/debit cards.

Refunds & Cancellations:

• Full refund if canceled 24+ hours before your scheduled delivery time.
• No refund for cancellations within 24 hours of delivery (including no-shows).
• No refunds for early returns or unused time.
• If we need to cancel due to weather, mechanical issues, or other circumstances beyond our control, you will receive a full refund or rescheduling option.

We recommend booking only when your plans are firm. Questions? Reach out before confirming—we're happy to help.